Payments FAQs

General Information

What is a CVC2 code?
What is the payment method limit?
Who should I contact in case the money has not been returned yet?
What is a double charge?
Are there limits on deposits?
Why do double charges occur?
When will I get the money back?
I made a deposit but the amount was not credited to my Gamebookers account.
When I try to make a deposit, I get the message “a technical error has occurred”.
What methods of deposit and withdrawal do you offer?
Why can’t I pay by credit card (anymore)?
Why can’t I withdraw my entire credit balance?
What are the fees for a withdrawal?
Why was the payment method of my withdrawal request changed?
I am unable to withdraw my winnings online.
What is your account information if I need to make a bank transfer (for a deposit to my Gamebookers account)?
How can I change my deposit limit?
I have requested a withdrawal, but the amount has not been transferred yet.
I have requested a withdrawal, but now I want to return the money to my Gamebookers account.
Why was my request for withdrawal cancelled?
What is the maximum I can deposit?

Gamebookers does not charge any withdrawal fees.